If you overcook it on the road, trail or track you can rest assured that Morvélo have got your back. We offer anywhere between 5% to 100% off a replacement product when you hit the deck and trash your Morvélo clothing. Crash Replacement Policy is simple: the worse the crash the better the discount. The scale of the discount is determined by us, and normal wear and tear or bramble/fabric pulls do not apply.
To make a claim please email email@example.com with the subject line 'crash replacement' and include your full name, order number and a photo which shows the damaged to the kit.
Terms and Conditions
- The crash replacement policy applies to products bought from morvelo.com within the last 18 months.
- You must be able to provide proof of purchase (such as your order number or email receipt)
- The replacement offer is only valid for the original purchaser.
- Only genuine claims will be accepted (our decision on whether a claim is genuine is final)
- Normal wear and tear, bramble/fabric pulls, or other damage do not apply.
- You will receive a discount code (the scale to be decided by Morvélo) valid for the purchase of a replacement article of the same description and cost - in the event of the item being out of stock we will allow you to use the discount against a similar item.
- The discount cannot be used with any other offer or promotion, including items in the sale.
- Please email firstname.lastname@example.org with you order number and a photo of your damaged kit to make a claim.