Crash Replacement Policy
- the crash replacement policy applies to products bought from morvelo.com within the last 18 months.
- you must be able to provide proof of purchase (such as your order number or email receipt)
- the replacement offer is only valid for the original purchaser.
- only genuine claims will be accepted (our decision on whether a claim is genuine is final)
- normal wear and tear, bramble/fabric pulls, or other damage do not apply.
- you will receive a discount code (the scale to be decided by Morvélo) valid for the purchase of a replacement article of the same description and cost. In the event of the item being out of stock, you can use the discount against a similar item.
- the discount cannot be used with any other offer or promotion, including items in the sale.
- to claim, send us a message via your account, with your order number and a photo of your damaged kit.